Feb 27, 2020

Excellence has been a part of our culture since we were founded. Not because we want to compete, but so we may be the best we can be for our community. This is why these awards mean so much to us. We were evaluated and elected not by a panel of judges, but by the people we have served, our community at large, and the wonderful agents and staff within the Coldwell Banker HMF family.

We are also excited for those in our extended family; Harris McHaney Property Management, who won best in property management, Mercury Title, who won bronze for title services, and Gateway Mortage Group who won best home mortgage company.

Winning gold in customer service and real estate for NWADG 2019 Best of Northwest Arkansas is just a reflection of our philosophy of home that we so often talk about. Our agents in Siloam Springs, Bentonville, Fayetteville, and Rogers collaborate to bring people the best possible experience across all of Northwest Arkansas.

Lets Here From A Couple Of Agents

“Winning this award solidifies what I already knew,” said Allyson Reece with our Siloam Springs office. “I made the right choice to hang my real estate license with the best company out there. It also shows how the community appreciates the hard work and high standards that is commonplace throughout all the CBHMF locations. “

One of our key initiatives is to create a culture in which everyone thrives. Whether you’re a client, a staff member, or a new agent, we want you to feel like you belong with Coldwell Banker Harris McHaney & Faucette. This requires, as Allyson accurately stated, high standards. We pay attention to the quality of our work not with our noses up, but with our hearts open.

Scott Harrison, a new agent in our Rogers office, says “The first thing that came to mind was that I made the right decision when deciding where to hang my license! In the short amount of time I’ve been with the company, I’ve seen the hard work and dedication that everyone puts into it. This award shows that, and it makes me proud to be a part of a family that I believe will only continue to grow bigger and stronger. People base their decisions on which brokerage to work with on many factors, awards being one of them. The community has high expectations, and I think they made the right decision.”

Sean Morris, a veteran agent in our Fayetteville office, agrees with Scott’s sentiment. “With agents buying into the tools and opportunities that CBHMF offers will help expand to new agents coming on board and strengthen the agents that are already here. “

Claudio Vilato, another agent in our Fayetteville office, articulates our efforts in a shifting market. “I see that we are moving in the right direction- taking innovative approaches in our growing market. I’m excited to continue pursuing my goals with CBHMF as my foundation!”

We give our thanks to our community.

In the ever-growing market of Northwest Arkansas real estate, achieving this personal standard of excellence is a constant endeavor. Our family is constantly growing, and out of all the real estate agents in Northwest Arkansas, our clients decide to partner with us. This means that we are constantly encouraging and enabling this standard of excellence throughout every part of our real estate brokerage.

If these awards resemble anything, it is that our goal has been recognized by our community, staff, and agents, the very people whom we seek to serve a day in and day out. We don’t view the business of real estate as a competition, because that entails a desire for recognition above excellence and service. We believe in maintaining this culture will naturally provide a reputation of trust, reliability, and excellence. It is always our privilege to guide you home with the care you deserve.

If you’re interested in joining our family after reading about these six levels of recognition and excellence, give us a visit at joincbhmf.com

Feb 18, 2020

“It’s not about selling a house, and it’s not about buying a house. It’s more than that. Our clients are new to the area and they have no idea where to find furniture, where to send their kids to school, or even where to get their hair done. It’s not about real estate, it’s about people being able to make Northwest Arkansas their home.” Michelle Wallace, Relocation Director.

Michelle perfectly summarizes the ethos of our relocation department. A philosophy of servitude, passion, and excellence. Passion is required to achieve excellence and, in the real estate world, a servant’s heart is what sets you apart. We strive to meet our client’s needs and then exceed them. This is why our Relocation Department is favored by the vendors and Fortune 500 companies in Northwest Arkansas to assist their recruits moving from other regions not just in finding a house, but acclimating to the new area they will be living in. It is also why we have recently been awarded Platinum Status by Cartus Broker Network, a top relocation management company nationwide with whom our relocation department has partnered with.

“We had a client who was a veteran that we were able to sign up, through Cartus, for a cashback program,” Michelle explained. “The agent even volunteered a piece of their commission to go towards helping the clients as they bought their home. As they began the process of moving their belongings to Northwest Arkansas, his wife received a very serious medical diagnosis and had to undergo surgery the day before closing. Our agent arranged for all of their belongings to be moved into storage for them and arranged temporary housing for them while their house was finishing construction. I reached out to some of the connections I had in the moving industry and arranged for all their possessions to be moved for them from storage into their new home once it was finished.”

Stories like these and our hearts behind them are what we’d like to believe won us platinum status. Numerous criteria come into play as they are considering recipients. Among other metrics, efficiency, accuracy, and customer satisfaction are major relevant criteria. If you can’t already tell from the testimonies above, it takes a whole village to achieve prestigious status from such an impressive company, something that only 10% of real estate brokerages within the Cartus Network receive.

“I have a great team. They taught me how to do my best and how to help people in a variety of situations. Every day is a new day, and I think that’s the most rewarding part of being on the Relocation Team.” Said Mackie McNabb, Leads Coordinator.

“Our goal is to assist our agents to the best of our ability and take the weight off of our clients’ shoulders during the relocation process. I’ve personally relocated multiple times and know the stress that comes along with it. With that being said I have a true passion for making Northwest Arkansas a place to call home.” Said Tina Fitzgerald, Relocation Coordinator.

This award is not just the result of good work or even hard work. It is a reflection of what precedes those things: dedication, teamwork, integrity, and consistency throughout these values. This is what has given us the reliable reputation that has recently been recognized by Cartus.

If you are looking for assistance in relocating in or out of Northwest Arkansas, give our team a call. (479.721.0134) We’d be thrilled to help in any way we can.

Jan 13, 2020

Curious about current market stats in Northwest Arkansas Real Estate? Check out the videos below for stats like days on market, average prices, amount of homes for sale, and more!

These dynamic links update every month so you know you are getting the most up-to-date information directly sourced from our Northwest Arkansas Board of REALTORS® MLS.